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Krypton BPO Privacy Policy

KRYPTON SERVIÇOS CONTABEIS S/S operates the website, the community chat and the mobile applications at Krypton BPO (“Service”).

Krypton BPO’s policy respect the privacy of Users/Clients in relation to any information that we may collect on the Krypton website and other websites that we operate. Bellow we describe our Privacy Policy regarding the collection, use and disclosure of personal data when the User uses our Service and the options associated with that data.

I. Definitions Regarding the Privacy Policy

Service: means the operations realized out through the website, the community chat and the mobile application operated by KRYPTON SERVIÇOS CONTABE S/S.

In agreement with the General Data Protection Law, No. 13.709/2018, Art. 5. apply:

  • Personal Data: information related to the identified or identifiable natural person;
  • Sensitive Personal Data: personal data about racial or ethnic origin, religious beliefs, political opinion, union membership or organization of a religious, philosophical or political nature, data relating to health or sexual life, genetic or biometric data, when linked to a natural person;
  • Holder: natural person to whom the personal data that are being processed refer to;
  • User: any individual who is using our Service and is subject to the collections of Personal Data;
  • Usage date: data collected automatically, generated by the use of the Service or by the own infrastructure of Service (for example, the durations of a visit to some page);
  • Cookies: are small files containing information that stored on computer or mobile device.
  • Data controller: natural person or legal entity, under public or private law, who are responsible for decision regarding the processing personal data;
  • Data processors (or operator): natural person or legal entity, who performs the processing of personal data on behalf of the controller.

II. User Consent to Information Collection and Use

We only use cookies if we have obtained the User’s prior consent (General Data Protection Law, No. 13.709 / 2018, Art. 7, I). The User agrees to the collection and use of information in accordance with this policy when uses the Service.

After your first access to our website, a banner will appear, notifying the use of cookies and the privacy policy, and the User will be consenting to continue browsing our website.

We use the data collected for several purposes:

  • To provide and maintain our service.
  • To notify changes to our services.
  • To allow you to participate in interactive features of our Service when you choose to do so.
  • To provide client support.
  • Gather analysis or valuable information so that we can improve our service.
  • To monitor the use our service
  • To detect, prevent and resolve technical problems.
  • To register in our resumes base When choose to send.
  • To provide news, special offers and general information about other goods, services and events that we offer that are similar to those you have already purchased or inquired about, unless have chosen not to receive such information.
  • Legal basis for the processing of personal data under Law 13.709 / 2018 LGPD.

III. Information about data collection, use and storage

We collect several different types of information for various purposes to provide and improve our Service for you. Unless otherwise indicated in the following chapters, the legal basis for the treatment of your personal data results from the fact that this treatment is necessary to provide the functionality of the Website requested by you (General Data Protection Law, No. 13.709 / 2018, Art. 7, V).

In addition, to protect our legitimate interests regarding the provision of the services provided for in the contract, Krypton BPO stores this data for a limited period of time in order to be able to initiate a tracking of personal data in the event of actual or unauthorized access attempts to our servers (General Data Protection Law, No. 13.709 / 2018, Art. 7, IX).

Our website may have links to external websites that are not operated by us, so we have no control over the content and practices of those websites and we cannot accept responsibility for their respective privacy policies

The main types of data collected are described bellow.

a) Personal data

When using our Service, we may ask you to provide us with some personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Name and surname
  • Email
  • Personal Data
  • Cookies and usage data

We may use your Personal Data to contact newsletters, marketing or promotional materials and other information that may be of interest to you. You can choose not to receive any or all of these communications sent by us by following the unsubscribe link or the instructions provided in any email we send or by contacting us.

b) Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service via or through a mobile device (“Usage Data”).

This Usage Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Service you visit, the time and date of your visit, the time spent on these device identifier pages and others diagnostic data.

When you access the Service via or through a mobile device, this Usage Data may include information such as the type of mobile device used, the unique ID of the mobile device, the IP address of the mobile device, the mobile operating system, the type of the mobile Internet browser you use, unique device identifiers, and other diagnostic data.

c) Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and personalize our Service.

You can enable or disable location services when using our Service at any time, through your device’s settings.

d) Traceability and Cookie Data

We use cookies and similar tracking technologies to track activity on our Service and maintain certain information. The User can prevent these cookies from being stored, however, this may reduce the functionality of the website.

We use cookies for a variety of reasons, detailed below.

  • Login-related cookies

We use cookies when you are logged in, so that we can remember this action. This saves you from having to log in each time you access the Service. These cookies are usually removed or cleared when you log out.

  • Orders processing cookies related to document processing

This website offers electronic transaction facilities, mostly documentary, and some cookies are essential to ensure that processing is remembered between pages, so that we can process it properly.

  • Search-related Cookies

Periodically, we offer surveys and questionnaires to provide interesting information, useful tools or to understand our user base more accurately. These surveys may use cookies to remember who has already participated in a survey or to provide accurate results after changing the pages.

  • Cookies related to forms

When the User submits data through a form such as that found on contact pages or comment forms, cookies can be set to remember the user’s details for future correspondence.

  • Site preference Cookies

To provide a great browsing experience, we provide functionality to determine preferences and we need to set cookies so that this information can be called up whenever the User interacts with a page that is affected by their preferences.

When we are still testing new features, these cookies can be used to ensure a consistent experience for Users.

  • Third Party Cookies

In some special cases, we also use cookies provided by trusted third parties. This category includes cookies from the Government (Federal Revenue, e-Social, Ministry of Labor, etc.) and from the private sector.

Third party analytics can be used to track and measure website usage. These cookies can track items such as the time the User spends on the website or the pages visited.

  • Disabling Cookies

In most cases, there are no standard options for disabling cookies without completely disabling the functionality and features that they add to the website. It is recommended that you leave all cookies active. The User can prevent the setting of cookies by adjusting the settings of his browser (see the browser’s Help for how to do this). Disabling cookies will affect the functionality of this and many other sites.

IV. Information Sharing

Disclosure of Data Through Law Enforcement: Under certain circumstances, Krypton BPO may be required to disclose your Personal Data if it is required to do so by law or in response to valid requests from public authorities (for example, a court or a government agency), as provided for in LGPD 13.709 / 2018 – Chapter II of the processing of personal data – Section I of the Requirements for the Processing of Personal Data.

V. Data processing outside of Brazil

In such cases, we will ensure that a sufficient level of protection is provided for the data through specific agreements with our contractual partners or we will request explicit consent to carry out these processing.

VI. Service providers

We may employ third party companies and individuals to provide the Service on our behalf, to perform activities related to the Service or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are required not to disclose it or use it for any other purpose. We may use third party service providers to monitor and analyze the use of our service.

VlI. Data Security

The security of your data is important for us, so we use several tools and technologies for this purpose in our Service, such as HTTPS.


The HTTPS protocol that secures the transmission of sensitive information such as personal, payment or login data. HTTPS is a secure extension of HTTP. Sites that configure an SSL / TLS certificate can use the HTTPS protocol to establish secure communication with the server.

Through HTTPS, all information that circulates between the user’s machine and the server is encrypted. That is, even if intercepted, they will be unreadable, which provides a considerable gain in terms of security.

b) Do Not Track

No method of transmission over the Internet or method of electronic storage is 100% secure.

We do not support Do Not Track (“DNT”). Do Not Track is a preference that you can set in your browser to inform sites that you do not want to be tracked.

The User can activate or deactivate the “do not track” feature by visiting the preferences or settings page of his web browser.

VIlI. Child Privacy

Our Service does not serve children under 18 (“Children”)

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or legal guardian and know that your child has provided us with Personal Data, please contact us. If we become aware that we collect Personal Data from children without checking parental consent, we take steps to remove that information from our servers.

lX. Information about your rights

The following rights are available to you in accordance with applicable data privacy laws:

  • Right to information about your personal data stored by Krypton BPO;;
  • Right to request the correction, deletion or restricted processing of the User’s personal data;;
  • Right to object to processing for reasons of our legitimate interest, public interest or profiling, unless we can prove that there are compelling and justified reasons that replace your interests, rights and freedom, or that processing is done for purposes of asserting, exercising or defending legal claims;
  • Right to data portability;
  • Right to file a complaint with a data protection authority (ANPD);
  • The User may, at any time, with future effect, revoke your consent for the collection, processing and use of your personal data. For more information, see the description related to the above, describing the processing of data based on your consent (See item II. User Consent regarding the Collection and Use of Information).
  • If the User wishes to report an adverse event or make a technical complaint related to any Krypton BPO service, he may contact the Information Security and Privacy Officer by emailing

X. Contact

You can contact us to request information, adjustments or the withdrawal of your data registered at Krypton BPO. For that, access our Request from Data Holders page. When redirected, you will be able to inform your demand and, as soon as possible, our Information Security and Privacy Management Officer will respond to your request. If you prefer, you can also contact us through the options described below.

Krypton BPO
173 Visconde de Taunay Street
Zip Code 30240-300 – Minas Gerais – MG – Brazil
Phone: + 55 31 3244-4800

The definitive deletion of the data can be made on request, and will be effective by Krypton BPO after end the purpose of use. The need to archive this data for purposes like accountability can perfectly live with blockage or inactivation of the use of your data.

Xl. Update of the Privacy Policy

We may update our Privacy Policy periodically. Updates to our Privacy Policy will be posted on our website. Any changes take effect after being posted on our website.

XII Revision History

Approved 02/04/2021 – Revision 00.